WHAT CAN WE DO FOR YA?
FESTIVAL INFO
NYC’S COUNTRY MUSIC FESTIVAL
CONTACT
Ticketing
If you are having any festival pass-related issues (tracking your order, lost your wristband, questions about charges) and you purchased your passes through Front Gate Tickets, please reach out by phone to customer service at 888.512.SHOW (7469) Monday-Friday 9a-9p CT. You can also visit their customer support page here.
Food Vendors
Interested in being a food vendor? Please contact: foodvendors@farmboroughfestival.com
Merchandise Vendors
Merch Vendors – Interested in selling merch at our festival? Fill out Vendor Application Form here!
Sponsorship
For Sponsorship opportunities, please contact:
sponsorship@farmboroughfestival.com
Press and Media
For Press inquiries, including photo credential requests, please contact: press@farmboroughfestival.com
For Radio and Media Promotion inquiries, contact:
marketing@farmboroughfestival.com
General Questions
Please check out our FAQ section. Still need help?
Send us an email at: info@farmboroughfestival.com
FAQ
General Information
All 2016 passes will go on sale Friday, January 29th at 10amET right here at FarmBoroughFestival.com! Single day passes will go on sale on a date to be announced.
Stay tuned! We'll be announcing more country stars soon!
Gates will open at 2pm each day. We'll start at approximately 3pm and then end at 11pm each day.
Being in the city, luckily there are many options to get here! Check out our "Getting There" page and it'll have all the information for you!
No worries! We will have a table set up at the ferry dock and a list of everyone that bought ferry tickets. Just bring your photo ID and we'll get you set up!
Yes! There will be accessible seating on elevated platforms at the festival. Please visit www.ticketmaster.com/h/accessible-seating for information on how to purchase. All VIP areas will also have accessible seating for you!
No, only approved and licensed vendors are allowed inside the festival.
A little rain won't stop us country fans! It will take place rain or shine. #hardcorecountryfans
Yes! We love that you asked and we have some great rates available on our HOTEL page. Book through our site via Hotels for Hope and a portion of your money will go to charity organizations: Answer the Call and Folds of Honor!
Nope. We welcome all ages and children 6 and under are free!
The only reserved seating we offer is in the Liberty Lounge VIP Experience package.
We do not have parking available at Randall's Island Park. HOWEVER, please check out our Getting There page for options and a list of parking garages nearby!
We love camping too! Sorry though, no camping is allowed on Randall's Island Park. However, we did find a couple of options nearby:
http://www.libertyharborrv.com/
http://koa.com/campgrounds/newburgh/
Pass Information
Wristband distribution will start in May (about 3-4 weeks from the festival).
Please call Front Gate Tickets at 888.512.SHOW (7469) and they will be able to help you Monday-Saturday (9am-9pmCT). You can get a lot of your questions answered on their FAQ page at: support.frontgatetickets.com
Yes, we will have a very limited number of single-day passes available and are while supplies last. Those will go on sale at a later date to be announced.
No, wristbands are non-transferable and each person must have their own wristbands to get into the festival.
Try your darndest not to do that. Wristbands that have been tampered with or removed will be void and lost wristbands cannot be replaced.
Of course! You are welcome to come and go as you please as long as you are wearing your bracelet and it has not been stretched, taken off or tampered with.
Venue Information
Yep, we sure do! Just make sure you have a state approved valid picture ID with you.
That would be a no but we certainly welcome a 16oz sealed water bottle and a small gallon-size clear bag of snacks!
Yes you can, though the stroller will be subject to a search. You’d be surprised what people try to hide behind the kid!
We sure will!
You may bring in a small (gallon) clear bag of snacks and one FACTORY SEALED 16 oz. water bottle per person. In addition we will allow EMPTY water bottles that can be filled at our free water station inside the Festival Site. All containers will be subject to inspection at the gate to the Festival Site.
Rules and Safety
Sunscreen
Hats
Sunglasses
Earplugs
Non-professional film and digital cameras
Soft sided, collapsible chair
(1) Factory sealed 16oz. bottle of water or empty bottle to refill (non-glass containers)
(1) Gallon-sized clear bag of snacks
Small backpacks or bags (will be subject to search)
Blankets or beach towels
Strollers
Selfie Sticks
Motorized Scooters/Wheelchairs
Valid Driver’s License for will-call and/or to drink alcohol
Weapons of ANY kind
Fireworks/explosives
Illegal Substances
Coolers
Picnic Baskets
Pets
Glass containers of any kind
Alcohol (alcohol will be sold at the Festival)
Instruments
Chains/Chain Wallets
Large backpacks
Laser pointers
Umbrellas
Professional still camera equipment (no detachable lenses, no tripods, big zooms, or commercial use rigs)
Audio/video recording equipment
No illegal vending is permitted. No unauthorized/unlicensed vendors allowed.
Overindulgence in alcohol can impair your judgment. Whether you are traveling by land or by water, by public or private means, be able to navigate safely. We ask that you please act responsibly while at FarmBorough Festival. This reminder is courtesy of the U.S. Coast Guard, which will be on duty for your safety over the weekend. Be safe and have fun!
